Terms and Conditions
Effective Date: April 29, 2025
1. Agreement to Terms
By accessing or using this website, mobile application, or other websites that display these Terms and Conditions (collectively, the “Website”), you ("User," "you," or "your") agree to be bound by these Terms and Conditions (“Agreement”). This Website is operated by Contractor Level Up LLC ("Contractor Level Up," "we," or "us"). This Agreement forms a binding legal contract between you and Contractor Level Up.YOUR USE OF THIS WEBSITE IS SUBJECT TO A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER. PLEASE REVIEW THE SECTION TITLED "Dispute Resolution by Binding Arbitration and Class Action Waiver."
2. Services
The Website provides the opportunity to request services ("Services") offered by Contractor Level Up and third-party service providers ("Service Providers"). By submitting a request ("Request"), you agree we may share your information with Service Providers.We do not guarantee that every Request will receive a response, or that any Service Provider will meet your requirements. Contractor Level Up is not responsible for any Service Provider’s acts, omissions, or service quality. You are responsible for conducting your own due diligence.
3. General Restrictions
You represent that you are at least 18 years old and authorized to enter into this Agreement. You agree not to use the Website for any unlawful purpose or to infringe Contractor Level Up's rights. Unauthorized data scraping, reproduction, or dissemination of Website content is prohibited.
4. Customer Responsibilities and Compliance with Laws
Contractor Level Up LLC will configure and set up the Client's marketing and email systems in accordance with general industry compliance best practices, including practices designed to comply with the CAN-SPAM Act of 2003 and other applicable marketing laws. However, the Client is solely responsible for the ongoing compliance of all marketing communications and outreach activities with the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and any other applicable federal, state, or local laws and regulations. Contractor Level Up does not guarantee legal compliance after setup and is not liable for any fines, claims, damages, or penalties arising from the Client's communications, marketing practices, or use of the services provided. The Client agrees to indemnify, defend, and hold harmless Contractor Level Up LLC, its officers, directors, employees, and agents from and against any and all claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from the Client’s use of the services or violation of applicable marketing laws.
5. Privacy and Communications
By using the Website, you consent to our Privacy Policy. By submitting contact information, you consent to receive marketing communications through various channels (phone, text, email) from Contractor Level Up, advertising partners, and Service Providers. Consent is not required for any purchase.
6. Refund Policy
Refunds are governed by the following:
Contractor Level Up guarantees that the Client will receive at least five (5) estimate requests within twelve (12) consecutive weeks of active and responsive system usage. If this condition is not met, and the Client has complied with all service requirements, a full refund will be issued. To qualify for the guarantee, the Client must respond to all lead or estimate requests within forty-eight (48) business hours, remain responsive for six (6) to twelve (12) consecutive weeks, allow system adjustments by Contractor Level Up if needed, and maintain full and timely payment. Cancellation requests submitted before the end of the twelve (12) week period void eligibility for a refund. All cancellations must be made formally through the cancellation form provided by Contractor Level Up. As a courtesy, Clients who submit a cancellation request within forty-eight (48) hours of enrollment may be granted an exception to the no-refund policy. If approved, a partial refund will be issued, minus a non-refundable Early Exit Fee of 50% to cover administrative, onboarding, and system setup costs as we setup system within 24h of purchase. Contractor Level Up reserves the right to approve or deny early exit refund requests at its sole discretion. Failure to meet the conditions outlined above, including delayed responses, non-cooperation, or early cancellation, voids eligibility for a refund.
7. LLC Formation and Related Services
Contractor Level Up offers services related to forming Limited Liability Companies (LLCs), including document filing and EIN applications. Contractor Level Up is not a law firm and does not offer legal advice. All information provided by you is assumed accurate, and Contractor Level Up is not liable for errors resulting from inaccurate client information.
8. Third-Party Links and Services
Contractor Level Up is not responsible for external websites, resources, or service providers linked through the Website. Any dealings with third parties are solely between you and the third party.
9. Termination
We may terminate or suspend your access to the Website or Services at any time, for any reason or no reason, without notice.
10. Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. CONTRACTOR LEVEL UP DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT GUARANTEE ACCURACY OR AVAILABILITY.
11. Limitation of Liability
Contractor Level Up shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or Services. Our maximum liability is limited to the amount you paid for the Services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Contractor Level Up, its officers, directors, employees, and agents from any claims, liabilities, damages, costs, or expenses arising out of your use of the Website, your violation of laws, or breach of this Agreement.
13. Dispute Resolution by Binding Arbitration and Class Action Waiver
All disputes arising from your use of the Website or Services shall be resolved individually through binding arbitration in Florida. You waive any right to participate in a class action lawsuit.
14. Governing Law
This Agreement shall be governed by the laws of the State of Florida, without regard to conflicts of law principles.
15. Modifications to Terms
Contractor Level Up reserves the right to modify these Terms and Conditions at any time. Updated versions will be posted on the Website with a new Effective Date. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms.
16. Entire Agreement
This Agreement, including our Privacy Policy, constitutes the entire understanding between you and Contractor Level Up and supersedes all prior agreements.
This version of the Terms and Conditions supersedes all prior versions.
